An Orbi router is an inseparable part of the Orbi mesh WiFi system. For timely execution of the instructions given to the mesh system and for improved performance, it is important to update the firmware. But, there are times when the Orbi router won’t update. This stops users from extracting the best performance from their home networks. Are you also facing similar issues while updating the firmware of your Orbi router brought in by Netgear? If yes, then it is recommended that you walk through this write-up. It will enlighten you about the reasons due to which you cannot update your router through the Orbi login portal along with techniques to fix the problem. Keep reading.
Why Orbi Router Won’t Update?
Multiple reasons can be there why you cannot get successful with the firmware update process of the Orbi router. But, the most prominent reason is the firmware file that you upload on the WiFi router portal. There are chances that you uploaded the firmware file that does not belong to the model number of the Orbi router you own. Know that if you keep committing the mistake of uploading the incorrect firmware file on your router, you’ll never achieve success with the firmware update process.
Therefore, you must be very sure that the firmware file you upload on the WiFi router panel is the one that corresponds to your Orbi WiFi router model. Apart from this, take care that the firmware file is of the latest version introduced by the company. You must unzip the firmware file before uploading it on your Netgear Orbi router panel.
Note: This is to inform you that if you are unable to access the Orbi router panel through the orbilogin.net URL, you must go with the default IP address. To check the IP address, consider taking the help of the product’s user manual.
Solutions: Orbi Router Won’t Update
- Reboot the Router: The first thing you are suggested to do is to reboot the WiFi router. This is because sometimes network errors are the reason stopping the router from getting updated. You can easily address them by rebooting the router. To do so, consider unplugging the router’s power adapter from the wall outlet and waiting for atleast 10 minutes. Lastly, connect the router back to its power outlet and try to update the firmware again. If you get successful, no further troubleshooting is required. Otherwise, move to the next hack.
- Use the Orbi App: Perhaps, it is the web browser that is not allowing you to upgrade the firmware of the router. Why don’t you go with the Orbi app For your information, Orbi mobile application provides a user-friendly interface to manage and monitor the Orbi mesh network. You can download this application either via the app store corresponding to your mobile phone or through the official website. To update the router’s firmware through the Orbi app, launch the app, and find the tile labeled Firmware Update. Once found, tap it and select Router Update. Go through the instructions appearing on the screen.
- Upgrade the Browser/App: Let’s come back to the browser again. Sometimes, you cannot update the firmware because the browser you are using to complete the process is outdated. Therefore, you should update it right away. The Settings section can help you with that. Just in case you stick around with the point of using the mobile application for the process, you should update the app. But, be very sure that the app installed on your mobile phone is not downloaded through a third-party source.
- Check the Internet Connection: Have you wondered that a poor internet connection can also be a reason causing hurdles in the firmware update process of the router? Well it is true that a poor internet connection can halt a number of online tasks including the Orbi router firmware update. Thus, you are advised to have a look at the factors responsible for the internet connection. It is mainly the Ethernet cable joining the router and modem. Just in case it is damaged, you are suggested to get it replaced with a new one. Also, ensure that all connections are finger-tight.
The Final Words
That’s all about what to do if you are unable to update Orbi router firmware. You can reset the router if you still fail to carry forward the process. It will also reset Orbi admin password and you have to set up the mesh network again. And yes, the firmware also needs to be updated one more time.