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How to Troubleshoot the QuickBooks Update Error 15240?


Nov 24, 2023
Quickbooks error 15240

QuickBooks is the world’s most widely used accounting software for businesses. This software has many features to help you save time and effort. But QuickBooks also has errors that make you uncomfortable while working. One such problem is QuickBooks Error 15240. QuickBooks Error 15240 occurs when you update your payroll. This error occurs due to misconfiguration of date and time settings, IE settings, etc. As a result, your work may be interrupted. Your data or business information is corrupted. And no one knows better than you how important business data is to the growth of your business. If you encounter problems and are not able to fix them you can get help from the Quickbooks tool hub, where the error-resolving tools are available.

When you know the importance of your data, you might be looking for workarounds that will help you get rid of this error 15420 and save your data. In this article, we will discuss all the reasons and the symptoms. So, you can easily identify QuickBooks error 15240. We will also discuss the best and proven methods that will surely resolve your error. Start.

What is Quickbooks error 15240

It is necessary to update QuickBooks and its features from time to time to avoid any problems and interruptions in QuickBooks, but sometimes while updating QuickBooks Payroll, a common error occurs known as error 15240 QuickBooks. The error can be any type like Quickbooks login error, Quickbooks not responding error, etc.

When error 15420 occurs, you will receive an error message indicating

QuickBooks error 15240- HRESULTXXXX, QuickBooks update did not complete successfully.

Quickbooks error 15240 symptoms

Experiencing any of these symptoms in your system is a sign of QuickBooks error 15240 on your QuickBooks screen. Remember all of the following signs to recognize mistakes.

  • QB stopped downloading the current version of QB Payroll.
  • The computer system will run slow and lazy.
  • Your system will start crashing frequently. Event, the system will start to freeze simultaneously.
  • Your system will respond very slowly to input devices
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Factors that cause QuickBooks error code 15240

It is good to know the factors before attempting the solution. Because it helps to understand the error rigorously. Behind every error occurrence, some many different causes or factors that cause the error to appear and disrupt the user’s work in QuickBooks. Many reasons cause QuickBooks error 15240. Automated ELISA Immunoassays Analyzer in Dubai

  • When the user is not logged in with administrator rights.
  •  when the user uses an outdated version of QuickBooks.
  • In case the user uses QB multi-user mode as part of the terminal service.
  • Windows files or registry files may be corrupted.
  • This happens when QuickBooks updates are not complete.

Now that you know all the signs and factors of QuickBooks Payroll Error 15240, let’s move on to the multi-step solution segment.

Methods to fix Quickbooks  error 15240

Method 1: Use Quickbooks Install Diagnostic Tool

Follow the steps below to use the QB Settings Diagnostic Tool to fix error 15420.

Step 1- Retrieve the Quickbooks Install Diagnostic Tool

  • First, visit the official website to download the diagnostic tool.
  • After downloading the diagnostic tool, save the installation file.
  • Now navigate with your mouse to the file QuickBooksDesktopInstallDiagnosticTool.exe, select it, and then click on the Run option.
  • Then, click on the yes option when the license agreement page appears on the screen.
  • Finally, if the diagnostic tool is installed successfully, reboot your system. 

Step 2- Through the diagnostic tool diagnose the error 15240

  • To get started, select the diagnostic tool.
  • Click on the “QuickBooks Installation Diagnostic Tool” option to start the scan.
  • It will take time to complete the scan and fix errors if found. Automated ELISA Immunoassays Analyzer in Abu Dhabi
  • To finish, restart your computer.
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Method 2: Use QuickBooks as an admin

You need to follow the steps below to run QB software as an administrator.

  • To get started, right-click on the QB icon.
  • Select Run as administrator.
  • Click once on the option property to open it.
  • Then check the compatibility of the options for all users. Finally, you need to click OK and then click Apply.

Method 3: Update your date and time setting

Below are the steps to change the date and time settings.

  • To get started, find the Get Started button on your system and click it to open it.
  • Now go to the search box and type control panel, press Enter.
  • Next, click on the clock and region option from the list.
  • Then, click on the date and time option once.
  •  Locate the date and time change options by clicking the date and time settings option.
  • Then change the date and time accordingly.
  • To finish, click the Apply option and press the OK button to save the changes.

 Method 4: Reinstall the QuickBooks

This tool fixes most of the errors that occur in QuickBooks. Follow the steps mentioned below to reinstall the tool.

  • Click the Start menu on the desktop.
  • Now go to Control Panel and click on Uninstall a program option.
  • Then, select the QuickBooks app and click on the Uninstall/Change app option. Now select the uninstall option and follow the instructions to complete the application for the device.
  • Next, download the QuickBooks clean installation tool from Intuit’s official website and run it on the system.
  • Click on the I Accept option to agree to the terms and conditions of the toolkit.
  • Select the correct version of QuickBooks and click Continue.
  • Click the OK option once and then click Install QuickBooks to install it again.
  • Now reopen QuickBooks on your device.
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Method 5: Check the settings of Microsoft Internet Explorer

Follow the steps described below to check Internet Explorer settings.

  •  Open Internet Explorer.
  • Click the Tools menu in Internet Explorer settings and select Internet Options.
  • Then, click the Advanced tab to open it.
  • Now look for the SSL3.0 and SSL2.0 options.
  • Next, check the boxes next to both the SSL3.0 and SSL2.0 options.
  • In the last part, click Apply and then click OK.

Method 6: Check your third-party firewall

If you are not good at technical work, we recommend that you consult a third-party firewall developer for instructions on how to adjust settings and enable QuickBooks to download and install copies of your firewall. update every day.

  • Make sure the following files are allowed through your firewall.
  • qbw32.exe (QuickBooks executable)
  • qbupdate.exe (QuickBooks Update Executable File)
  • Now check if port 80 and 443 are disabled.


The previous steps will help resolve issues encountered during the payroll upgrade process. This article includes all the data related to QuickBooks Payroll Error 15240 and this error is specifically displayed when users try to edit salaries in QuickBooks. You can get help from the Quickbooks tool hub because it contains many error-resolving tools that can help you to solve errors. 

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